Opening your workspace…
We support people at home across Support at Home, NDIS and DVA, including ongoing care, restorative care and palliative support. Funding classification is tracked separately from clinical acuity so care is matched to actual clinical task risk.
Support at Home
Classifications 1-8
Clinical acuity
Vitalstart levels 1-4
Delivery model
Nurse-led oversight
Clinical gate
High-acuity tasks require credentialed clinicians, procedure competency and escalation instructions.
Care delivery
Care workers support personal care and daily tasks under the nurse-led care plan.
Funding pathways
We route the person into the right funding pathway, then apply the same nurse-led assessment, care-plan and scope controls.
Support at Home
Ongoing classifications 1-8
Restorative Care
Short-term recovery and reablement
Palliative Pathway
Comfort-focused support at home
NDIS
Nursing and disability support
DVA
Nursing and home support
Hospital Discharge
Urgent transition into the right pathway
What we deliver
Funding opens the door. The care plan, clinical task risk and worker scope decide how support is delivered.
Regular clinical care at home for people whose needs are more involved than basic personal care.
Higher-risk clinical tasks delivered only with the right credentials, instructions and approval controls.
Independent care workers provide daily supports under a nurse-led plan, with clear scope and escalation.
How we classify risk
A participant may be Support at Home classification 6, 7 or 8 without automatically being high acuity. Vitalstart records clinical acuity level 1-4 based on clinical tasks, risk, worker scope and approval requirements.
Daily living supports with standard care-plan instructions.
Care worker delivery with nurse oversight and risk controls.
Regular nursing tasks, monitoring and clinical review.
Clinical lead approval, credential checks and procedure-specific instructions.
Short-term, goal-directed support after illness, injury, hospital stay or functional decline.
Comfort-focused support for people who want practical, coordinated care at home.
Ready to discuss care?
Intake captures funding pathway, Support at Home classification where applicable, care pathway, clinical service category, internal acuity level and clinical lead approval requirements.