Opening your workspace…
Support at Home
Your approved budget funds your services. The management model determines who selects workers, coordinates bookings, monitors the budget and keeps care on track.
Three ways to work with us
Start with the model that feels closest. A Care Partner can help confirm the right fit before your service agreement is finalised.
Vitalstart carries the day-to-day coordination
Best for
People who want one team to organise their care and keep the moving parts together.
You
Set your goals, preferences and approve the care plan.
Vitalstart
Coordinates workers, bookings, continuity, care planning, budget monitoring and reviews.
Make decisions with a Care Partner beside you
Best for
People who want to stay actively involved without managing every detail alone.
You
Choose services and workers with support, and stay involved in scheduling decisions.
Vitalstart
Helps compare options, coordinates the plan, reviews the budget and resolves exceptions.
Keep direct control with agreed safeguards
Best for
People who are confident choosing workers, organising schedules and directing their support.
You
Select workers, agree rates, manage bookings and direct the day-to-day support.
Vitalstart
Provides the agreed worker checks, records, invoicing and clinical safeguards.
At a glance
| Responsibility | Fully Managed | Supported | Self Managed |
|---|---|---|---|
| Choose services and set goals | Together | Together | You |
| Source and coordinate workers | Vitalstart | Shared | You |
| Manage bookings and continuity | Vitalstart | Shared | You |
| Monitor budget and care-plan alignment | Vitalstart | Vitalstart supports | You, with agreed support |
| Review changes, risks and exceptions | Vitalstart | Vitalstart supports | As agreed |
We can talk through your confidence, support network, worker preferences and how much coordination you want to retain.
Talk through the optionsOpen the relevant tier page to review its scope, pricing approach and responsibilities before starting registration.
Return to the three models