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Ongoing Support at Home

Reliable ongoing support at home, built around your routine.

Regular home support with verified workers, care planning, transparent pricing and nurse oversight for longer-term support needs.

Personal care · Domestic support · Community access · Nurse oversight

Choosing support workers for ongoing home support

Ongoing home support

Reliable support that fits everyday routines.

Ongoing support is about consistency: the right workers, clear schedules, practical notes and oversight when care needs change.

Personal care, domestic assistance and transport
Worker continuity and schedule visibility
Care notes, review dates and escalation follow-up
Start ongoing support

Choose your management level

Self Managed to Fully Managed, with fees that match the support level.

The care management fee changes depending on how much coordination Vitalstart provides. The admin fee does not change: it remains 10% per invoice, capped at $150.

Self ManagedFully Managed
Lower care-management involvementCare management up to 10%
Self Managed

You stay more hands-on.

Best when you want more control over workers, schedules and day-to-day coordination, with Vitalstart available for the support level you choose.

Care management fee

Lower end of the spectrum

View Self Managed pricing →
Fully Managed

We coordinate more for you.

Best when you want Vitalstart to take a stronger role in care coordination, follow-up, scheduling oversight and ongoing management.

Care management fee

Up to 10%

View Fully Managed pricing →

Constant across both options

Admin fee: 10% per invoice, capped at $150.

The admin fee remains the same whether you choose Self Managed or Fully Managed. What changes is the level of care management and the care management fee.

Who this is for

Ongoing Support at Home

People needing regular personal care or daily living support
Families wanting reliable worker coordination
Participants who need longer-term support visibility

Problems we solve

Inconsistent workers and unclear schedules
Care notes and changes not easy to track
Funding, budgets and support use not visible enough

What support includes

Personal care, domestic assistance, meals and transport
Worker matching and ongoing scheduling
Care planning, review dates and escalation follow-up
Transparent pricing and service records

Funding and eligibility

Start even if you are unsure.

Ongoing support can be privately arranged or connected to relevant aged care, DVA or NDIS pathways. If you are unsure, start with the not-sure pathway and we will triage.

What happens after registration

1

Tell us what is happening

Share the current need, urgency, funding and family contacts.

2

Care Partner triage

We identify the right pathway and prepare the service record.

3

Support starts

Workers, notes, care plans and follow-up are kept visible.

Common questions

Can I choose workers?

Yes. The pathway supports worker matching and continuity where possible.

Can family stay informed?

Yes. Contact details and communication records can be captured in the participant workspace.

Can support change over time?

Yes. Care plans and schedules can be reviewed as needs change.

What's Included

Comprehensive support services tailored to your needs and preferences.

Personal Care

Bathing, dressing, grooming and mobility assistance delivered with dignity and respect.

Meal Preparation

Nutritious meals prepared according to dietary needs and personal preferences.

Domestic Assistance

Light housekeeping, laundry, and maintaining a clean, comfortable home.

Shopping & Errands

Grocery shopping, prescription pickup, and essential errands.

Transport

Safe transport to medical appointments, social activities, and community events.

Social Support

Companionship, community participation, and maintaining social connections.

Medication Support

Medication reminders and support with medication management routines.

Overnight & Weekend

Flexible scheduling including evenings, weekends, and overnight support.

Clinical Oversight

Nurse Care Partner monitoring helps keep care safe and responsive.

Why Choose Vitalstart

Choose Your Workers

Select verified support workers who match your needs and preferences.

Nurse Care Partner

Every participant is backed by nurse-led care coordination and oversight.

Flexible Scheduling

Services adapt to your routine, including mornings, evenings or weekends.

Transparent Pricing

Clear pricing and support records so funding and service use stay visible.

Recommended

Fully Managed

We handle scheduling, worker coordination, compliance and care management so you can focus on daily life.

View Pricing →

Self-Managed

Maximum flexibility and control. Choose your workers, set your schedule and manage care your way with oversight available.

View Pricing →

Ready to Get Started?

Register today and a Care Partner will contact you to understand your needs and prepare a practical support pathway.

Get Started