Provider collaboration request

Use Vitalstart specialist nurses through your current provider

This pathway is for people who want to keep their current provider, plan manager or authority arrangement while asking whether Vitalstart can deliver specialist nursing or support services. We will confirm consent, payer, service scope and provider approval before any work is created.

This is an intake request only. Share enough detail here for Vitalstart to confirm consent, payer, service scope, timing and escalation before any work is dispatched.

Support at Home service and claim readiness

The contracting Support at Home provider remains responsible for its Services Australia claim and participant contribution invoice.

VitalStart invoices the contracting provider for the authorised clinical work.

✓ Approved service and care-plan match
✓ Correct funding source
✓ Service delivery branch / NAPS Service ID
✓ Provider approval or work order

Who is making this request?What do you want to do?Funding laneService needed

UrgencyPreferred start datePreferred timeStart time if knownExpected duration

Payer and escalation

Who is expected to approve or pay?

Current provider details

I consent to Vitalstart contacting the current provider about this service request.I may want to talk about changing provider instead.

Support at Home service readiness

These details let the provider reconcile VitalStart delivery to its care plan, funding source and Services Australia claim.

Funding sourceService delivery branch / NAPS Service ID

The requested service is approved for the participant.The service and agreed delivery are recorded in the participant's care plan.

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